Question 1

Does a tune void my manufacturer warranty?

Accepted Answer

In Australia, the Competition and Consumer Act provides protection, but modifications like ECU tuning can potentially be flagged by dealers during warranty claims. We always recommend discussing this with your dealer before proceeding. Many customers choose to tune outside of the warranty period, while others proceed and manage any future claims accordingly.

Question 2

Do I need to run 98RON fuel for a Stage 1 tune?

Accepted Answer

Yes, we recommend 98RON premium unleaded for most Stage 1 tunes. Higher octane fuel provides better protection against detonation and allows the engine to run optimally with the increased boost pressures. Using lower octane fuel may result in reduced performance and potential engine damage.

Question 3

How long does a Stage 1 tune take?

Accepted Answer

A typical Stage 1 ECU tune takes between 2 to 4 hours. This includes the initial diagnostics, reading the original ECU file, uploading our custom calibration, data logging to verify everything is operating within safe parameters, and a final road test. We take our time because rushing a tune is not how we work.

Question 4

Is a Stage 2 tune reliable for a daily driver?

Accepted Answer

When done properly with quality hardware, a Stage 2 tune can be just as reliable as stock for daily driving. Stage 2 typically requires additional hardware modifications like a downpipe or intercooler upgrade to support the increased power levels. We will not proceed with a Stage 2 tune unless your vehicle has the necessary supporting modifications in place.

Question 5

What is a DSG tune and do I need one?

Accepted Answer

A DSG tune recalibrates the dual-clutch transmission software to improve shift speed, responsiveness, and gearbox longevity. It works hand in hand with an ECU tune to deliver a more cohesive driving experience. If you are getting an engine tune, we generally recommend doing the DSG tune at the same time so everything is calibrated together.

Question 6

What brands do you work with?

Accepted Answer

We specialise exclusively in BMW, Audi, Volkswagen, Mercedes-Benz, and AMG. This focused approach means we have deep knowledge of these platforms and the specific tuning strategies that work best for each.

Question 7

Do you offer a guarantee on your work?

Accepted Answer

Every tune we deliver is precision data logged and road tested. We will not hand your car back until we have verified the calibration is running safely within manufacturer parameters. If something is not right, we fix it at no extra cost.

Question 8

Can you tune my car if it has already been modified?

Accepted Answer

Yes, we can tune previously modified vehicles. However, we will need to assess the existing modifications first to ensure they are compatible with our tuning approach. Some aftermarket parts may need to be removed or replaced with quality alternatives before we can proceed with a calibration.

Question 9

What is the difference between Stage 1 and Stage 2?

Accepted Answer

Stage 1 is a software-only tune that works with your stock hardware. Stage 2 requires hardware modifications such as a downpipe, intake, or intercooler to support increased boost levels and power output. We will guide you through what modifications are needed for your specific vehicle.

Question 10

Do you offer mobile tuning services?

Accepted Answer

We prefer to tune vehicles at our workshop in North Geelong where we run our diagnostic equipment and road testing. This ensures every tune is properly data logged and verified before the car leaves the workshop.

Question 11

Do you offer Starlight headliners?

Accepted Answer

Yes, we install custom Starlight headliners starting from $899. The service includes 500 individually hand fitted stars and is compatible with all European cars. The installation takes 4 to 6 hours in our workshop. A $99 booking deposit is required to secure your slot, sorted in person when you bring the car by. The final price may differ depending on the vehicle and time required.

FAQ.